Every process runs differently from the way it was designed.
RE-ViVE reconstructs how work actually executed, using the records your systems already produce. Start with the process you already worry about.
Why processes are hard to see
Enterprises are not short of process data. They are short of a way to read it as a process.
The record shows the outcome
A closed order, a paid invoice, a completed request. A single record rarely explains the complete route the work took to get there, or how often it moved backward across systems and teams.
Work crosses more systems than any one system can see
ERP, CRM, workflow engines, portals, spreadsheets and email each record part of the execution. RE-ViVE connects that evidence so the end-to-end path can be reconstructed across the systems, people and automation involved.
Averages conceal the cost
A mean cycle time describes the clean majority and hides the small population of cases that consume most of the effort and produce most of the escalations.
Documentation describes intent
Process maps, SOPs and workshop outputs record how the work is meant to run. Local workarounds become standard practice without ever reaching the diagram.
One method, every process
Each process asks a different business question, but RE-ViVE uses the same method underneath: reconstruct execution from operational evidence, then expose paths, waiting, rework, handoffs and variants. Choose the workflow closest to the problem you need to understand.
Finance and working capital
Where cash is committed, released and reconciledOrder to Cash
Where do orders lose time between creation and collection?
order capturedcash applied
ERP, CRM, warehouse and transport, billing, bank
OpenProcure to Pay
What creates approval and payment friction?
requisition raisedpayment cleared
ERP, procurement suite, accounts payable, approval workflow, bank
OpenRecord to Report
What actually drives the length and the risk of the close?
period endbooks signed off
ERP, consolidation, reconciliation tooling, close management
Open
Customer and risk
Where obligations to customers and regulators are metCustomer Onboarding and KYC
Why do similar customers take different paths to completion?
application receivedaccount live
CRM, onboarding workflow, screening, document management, core system
OpenPayment Exceptions and Investigations
Why does one queue resolve some cases in hours and others in weeks?
exception raisedcase resolved
Payment engine, case management, correspondence, core banking
Open
Operations
Where commitments turn into delivered workSupply Chain and Fulfilment
Where does the committed delivery date actually break?
demand signaldelivery confirmed
ERP, planning, warehouse and transport management, supplier portals
OpenService Request and Ticket Resolution
Why do identical requests resolve at different speeds?
request raisedrequest closed
Service management, CRM, telephony, knowledge base, field dispatch
Open
Workforce
Where people are hired, enabled, paid and releasedHow it works, on every process
No process remodeling. No new workflow instrumentation. Read-only source access.
- Step 1
Point at one process
Choose a process and provide read-only extracts from the systems that already record it.
- Step 2
We reconstruct execution
RE-ViVE maps source records into its Execution Data Model, allowing each order, case or request to be reconstructed across the systems involved.
- Step 3
You see how it ran
See the paths work actually took, where it waited, where it looped, and where execution diverged from the expected route.
- Step 4
It keeps running
The view refreshes as new data arrives, so improvement is measured rather than assumed.
Start with one process and see how it actually executes
Tell us which process matters most this quarter. We will show you what becomes visible in it, using data you already hold.
